eStatements are here to stay in most industries, including healthcare. As a finance executive, you've probably examined the advantages of offering digital communication and payment solutions made possible [...]
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So far Heather has created 101 blog entries.
Investing in patient financial engagement can result in significant returns for your practice or billing department. Recent data by KLAS Research reported in Compsmag indicates that 92% of [...]
To make the most out of telemedicine, you must be aware of the general rules and trends governing telemedicine reimbursements. With telemedicine on the rise, healthcare providers are [...]
The usefulness of electronic health records (EHRs) has been a topic of contention in the healthcare industry for several years. However, recent research supports the benefit of EHR [...]
Insurance companies deny medical bills submitted for reimbursement by providers at a rate as high as 20 percent. According to the business journal Revcycle Intelligence, the American Academy [...]
If you work with healthcare data, you rely on application programming interfaces, or APIs. These systems facilitate data transfer among multiple digital databases and programs. For example, an [...]
Your company has an awesome service. Your existing clients are, hopefully, “happy campers.” Why? Because your onboarding experience is unique, flawless, and responsive to each client’s needs. The [...]
The rise in healthcare costs over the past few years has impacted both patients and providers alike. Consumers are choosing higher deductibles to secure lower monthly premiums, leading [...]
Does your practice offer customized patient billing options to support demographic preferences? Understanding how each generation prefers to receive and communicate about payment statements and other key documents [...]
The purpose of offering an online patient portal is to empower patients to make faster, more consistent payments on their medical bills. Patient portals are a convenient tool [...]