Municipal Billing Services by MailMyStatements
MailMyStatements leverages over a decade of expertise in billing services to offer reliable, efficient, and secure municipal billing solutions. Our comprehensive suite of services is designed to streamline processes, enhance customer satisfaction, and increase collection rates. We ensure seamless integration with your existing systems, making the transition smooth and effortless.
Reliable, Efficient, and Secure Municipal Billing Solutions
Automated Municipal Billing
Our advanced, cloud-based technology simplifies your operations, saving time and reducing errors.
Clear Statements
We create easy-to-understand billing statements that improve the customer experience and reduce confusion.
Higher Collection Rates
Our optimized billing processes ensure higher collection rates, enhancing your municipality's financial health.
Expert Support
Our dedicated team of professionals is always ready to assist you, providing reliable support and ensuring a smooth experience.
Innovative Municipal Billing Services
At MailMyStatements, we are committed to innovation and thought leadership. Our continuous improvement initiatives and industry insights demonstrate our dedication to providing the best solutions for your needs.
Why Choose Us?
- Efficiency: Our automated systems take the burden off your plate, allowing your staff to focus on other important tasks.
- Customer Satisfaction: Our clear and concise billing statements enhance the billing experience for your customers, leading to higher satisfaction rates.
- Reliable Support: Our experienced and dedicated team is here to support you every step of the way, ensuring a seamless and hassle-free process.
Digital and Traditional Municipal Communications
Omnichannel communication services through our BillingCycle Plus software increase our clients' ability to reach consumers through various channels and amplify touchpoints while facilitating timely payments.
- SMS - Text Notifications
- QR Codes
- Interactive Chat to Pay
- Standard Mail
Join the growing number of municipalities that trust MailMyStatements for their billing needs. Contact us today to discover how our solutions can transform your municipal billing services, improve efficiency, and enhance customer satisfaction.
QUESTIONS? WE HAVE ANSWERS
Here is a list of Frequently-Asked Questions about how we can help you and your patients. It answers common questions related to statement design, data implementation, billing partnerships, and patient data compliance. Additional resources can be found on our blog.
Yes, MMS can add dunning messages for you. MMS can modify the entire communication based on the age of a balance as well as perform other customizations.
MMS stamps a mail date on all files processed and takes corresponding camera images of each sealed mail piece for secure historical reference.
The setup is free. There is simply a cost per statement mailed which is all inclusive of postage, envelopes, paper, printing, mailing, reporting, on-line tools and features, archiving, and customer service. The cost per statement is discounted based on monthly volume.
Yes, MMS is HITRUST certified so many healthcare clients rely on MMS because of the sensitivity of the information being processed but many other industry’s rely on MMS as well (e.g. banking, finance, insurance, service, utility, retail, legal, government, etc.).
Using color designs can highlight key information to your customers and improve the representation of your organization’s brand and messaging.
MMS simply saves organization’s time and money by automating the process. The bottom line is it’s faster and less expensive to outsource to MMS. MMS is HITRUST certified and can likely improve the quality of the communications as well.
Yes, MMS performs CASS address verification and NCOA updates on all addresses and provides automated options for handling exceptions.
Yes, all documents are available to be review before they are mailed. Features exist to take action on individual documents or entire files to insure things are sent out the way you intend.
All items are printed and mailed no later than the next business day.