Digital Communications

Digital Communications

MailMyStatements is excited to offer new digital billing service offerings! These new dynamic services will help our clients lower external mailing costs, drive adoption, and increase collection rates, user experience, and satisfaction.

Patient eStatements

Increase speed and efficiency of patient communications.

Cloud and Blockchain Technology

Advanced Cloud and Blockchain technology to increase digital opt-in for seamless distribution.

Omnichannel Approach

Boosted financial communication touchpoints to increase reach and distribution type.

Reduced Overhead Costs

Reduction in print and mailing costs associated with USPS rates and increased paper and labor costs due to supply chain issues and inflation.

Text Payment Reminders

Text messages reach patients quickly and help facilitate timely payments.

Get Paid Faster

Card-on-file technology includes a personalized AI-driven Chat Bot to facilitate payment type and schedule.

With the USPS First-Class postage price increases slated for twice a year until the end of 2025, MailMyStatements offers a patient billing solution to support our customers that mitigates these costs through amplified electronic communications, including ‘patient opt-in for e-Statements’, ‘text message reminders’, ‘text to pay’ and payment plan results.

Digital patient communications: MMS Chatbot Chat to Pay

Meet Adam, our Intuitive Machine Learning Chat Bot

A Digital Interaction will drive your patrons to our customized patron portal where they can make a payment, see payment options, and even chat their way through a payment plan using our AI-driven Chat2Pay service.

eStatement Technology

An eco-friendly patient eStatement program increases the ability to reach your customers through their preferred channels of communication.

Percentage of patient who want digital and electronic payment options, such as receiving eStatements and paying online:67%
Percentage of patients who want electronic communication channels with providers, such as email and text reminders for bills60%
Percentage of patients who are likely to enroll or are already enrolled in eStatements from providers80%

To learn more about our medical patient billing services, connect with us today!

Integrated Patient Statements and Payments

Working with a secure patient billing vendor that integrates patient payment collections into statement communications can help collect payments faster and improve the patient experience.

Percentage of patients who prefer to pay medical bills online:73%
Percentage of patients who are interested in or already use digital payment platforms for medical bills:58%
Percentage of patients who would switch or already have switched providers for a better healthcare payments experience:42%

EasyAdmin Functionality

  • Streamline billing with customized statements and letters
  • Provide convenient ways for your clients pay
  • Increase response and reduce costs with digital reminders via SMS
Digtial Patient Billing

Reconciliation and Analytics

  • Confirmation Reports
  • Bad Address Reports
  • Address Change Reports
  • Real-time Payment Reporting

The Road to Digital

With MailMyStatements’ digital patient billing system, the higher percentage of statements delivered digitally, the more money saved!

*Based on $0.81/statement at 10,000 statements/month*

"Our new, state of the art patient billing functionality is designed to simplify the billing process for both provider and patient. You're going to love it!"


Clients come to MMS for many reasons. Some for security reasons as MailMyStatements is HITRUST certified. Convenience, cost savings, quality, features, functionality, reliability, and customer service are some of other reasons organizations make the change to MailMyStatements.

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