How Inflation Is Changing Patient Payment Behavior
Inflation has moved well beyond the grocery aisle and the gas station, finding its next…
Why Hybrid Patient Billing Is the Future of Healthcare Payments
The Most Effective Patient Billing Strategy Isn't Print or Digital, It's Both If digital transformation…
Hidden Costs in Your Billing Process (And How to Eliminate Them)
While billing appears as a straightforward loop—deliver, invoice, collect—hidden inefficiencies often sabotage the process. Quiet…
Top 7 Elements of a High-Converting Patient Statement
Patient statements are often treated as the final, administrative "afterthought" of a clinical encounter, but…
Why Print Still Belongs in Your Patient Billing Strategy
As more and more healthcare providers transition to patient portals and online billing, there’s an…
Healthcare Billing Audits: A Secret Weapon for CFOs
As a CFO or other finance professional, you will most likely reserve a healthcare billing…
Why SMS and Mobile Portals are the Future of Patient Billing
Patients check lab results on their phones. They connect with doctors through video visits. They…
Does Texting Patients Reduce Appointment No-Shows?
Missed patient appointments are a persistent challenge in healthcare, affecting providers in clinics, hospitals, and…
Medical Billing Chatbots: Smarter Conversations, Faster Payments
Healthcare providers lose billions of dollars every year due to inefficient revenue cycle processes. In…
Leveraging AI to Predict Patient Payment Behaviors
The application of artificial intelligence (AI) in patient payments demands a data-driven strategy. Initial enthusiasm…
8 Reasons Your Patients Aren’t Paying Their Medical Bills
Healthcare providers and billing professionals frequently encounter challenges with outstanding patient accounts. A significant portion…
The Impact of New Medical Debt Collection Rules on Healthcare Providers
The Consumer Financial Protection Bureau (CFPB) recently issued new medical debt collection rules, targeting practices…