BillingCycle Plus: Text Alerts and ChatBot Demo

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Improve the Patient Experience
with BillingCycle Plus®

MailMyStatements is excited to Introduce BillingCycle Plus®! Our new digital communications software expands how providers interact with patients by bringing mobile technology, artificial intelligence, advanced payment functionality, and analytics to the forefront of modern collection practices. Reach patients directly and simplify the payment experience with digital communication and payment options like chat2pay and text message alerts and reminders.

BillingCycle Plus: Elevating the Digital Billing Experience

Convenient Digital Reminders

MMS automatically sends timely reminders via email and SMS Text Messages,
ensuring that patients never miss a payment deadline.

Chat to Pay

Patients may chat their way through setting up a payment plan or resolve
billing questions with the intuitive Chatbot feature.

Personalized Payment Plans

Patients can create and manage their own customized payment plans,
giving them control over their payments and preventing financial stress.

Merchant Vendor Integration

Digital communication features seamlessly integrate with the
provider’s merchant vendor of choice

Chat to Pay

Interactive Chatbot answers questions and prompts patient payments

29%

of patients are interested in using a chatbot to pay bills online.

BillingCycle Plus:
Patient SMS Statements

Increase speed and efficiency of patient communications.

Get Paid Faster

Card-on-file technology includes a personalized AI-driven Chat Bot to facilitate payment type and schedule.

Text Payment Reminders

Text messages reach patients quickly and help facilitate timely payments.

sms patient statement

BillingCycle Plus Features:
Text Payments and Reminders

BillingCycle Plus

TRY IT FOR FREE:

Send yourself a sample SMS Statement by clicking below!

Sending a text message reminder for patient payments generates a higher probability of reaching the patient directly and immediately, compared to a paper or eStatement getting lost in the mail or inbox.

When a bill becomes past due, patient text reminders are especially helpful in reminding them to make a payment or seek assistance.

Take advantage of BillingCycle Plus and use text message communications to:

  • Remind and confirm appointments
  • Send alerts and announcements
  • Notify patient when bill becomes available
  • Send payment instructions
  • Provide secure patient payment portal access

MailMyStatements’ secure text notification system allows patients to opt-in to receive text communications in addition to or instead of paper or eStatements. 

What Our Clients Say

"I loved how easy it was to take care of my bill right from my phone. It only took a minute, and I could choose a payment plan that worked for me.”

Cynthia S.Financial Advisor

"I got a text about my bill, clicked the link, and paid in under a minute. Seriously the easiest medical payment I’ve ever made.”

Meredith B. Hair Salon Owner

"Our patients are thrilled;they can pay by text in seconds or chat with the AI assistant to set up a payment plan. We’ve never seen engagement like this!”

Marcus P.QAB Medical Billing

Manage Your Balance Your Way

Pay now or split it up!

Patients can now pay their bills as easily as sending a message. With our secure digital payment tools, they can make a full payment or set up a flexible plan in minutes, no paper, no waiting.

Our technology puts patients in control, helping them manage everything from their phone before a mailed invoice even arrives. Patients love the convenience — and they’re switching providers for it.

For medical practices that have an existing payment system, we work to create an expanded patient payment solution that identifies and closes the gap between current business practices and missed opportunities to maximize patient satisfaction.

Percentage of patients who prefer to pay medical bills online:73%
Percentage of patients who want to set up a payment plan for their medical bills80%
Percentage of patients who would switch or already have switched providers for a better healthcare payments experience:63%

Read More about our BillingCycle Plus Solutions:

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