Improve the Patient Experience
with Digital Communications!
Reach patients directly and simplify the payment experience with
digital communication and payment options like chat to pay and text message alerts and reminders
Chat to Pay
Interactive Chatbot answers questions and prompts patient payments
29%
of patients are interested in using a chatbot to pay bills online.
Patient eStatements
Increase speed and efficiency of patient communications.
Get Paid Faster
Card-on-file technology includes a personalized AI-driven Chat Bot to facilitate payment type and schedule.
Text Payment Reminders
Text messages reach patients quickly and help facilitate timely payments.
Text Payments and Reminders
Sending a text message reminder for patient payments generates a higher probability of reaching the patient directly and immediately, compared to a paper or eStatement getting lost in the mail or inbox.
When a bill becomes past due, patient text reminders are especially helpful in reminding them to make a payment or seek assistance.
Use text message communications to:
- Remind and confirm appointments
- Send alerts and announcements
- Notify patient when bill becomes available
- Send payment instructions
- Provide secure patient payment portal access
MailMyStatements’ secure text notification system allows patients to opt-in to receive text communications in addition to or instead of paper or eStatements.
Customized Patient Payments
MailMyStatements offers a solution-based approach to the mayhem of a disorganized and stressful payment experience. By providing transparent billing and convenient payment methods, we work with your practice to ensure your patients have everything they need to easily access, understand, and complete the billing process.
In crafting a customized business solution, MailMyStatements pays attention to both the providers’ and patients’ needs to create a medical payment solution that is specific, efficient, and effective. For medical practices that have an existing payment system, we work to create an expanded patient payment solution that identifies and closes the gap between current business practices and missed opportunities to maximize patient satisfaction.