HITRUST - Certified Patient Billing
MailMyStatements proudly pioneered HITRUST-Certified patient billing as one of the first third-party vendors in the healthcare printing and mailing industry to earn the certification. While cyberthreats and data breaches are escalating across the healthcare sector, we lead with a proactive, cyber-resilient approach to safeguard our clients. Our unwavering commitment to protecting sensitive PHI ensures that every patient interaction is secure, trusted, and technology - ready.

What Does HITRUST Cover?
HITRUST maintains a common security framework (CSF) by harmonizing all healthcare information security compliance standards.
A HITRUST CSF certification is valid for two years and is only awarded after careful assessment, validation and approval, which includes on-site visits. A HITRUST CSF certification allows organizations to follow all HIPPA security compliance standards while painlessly transitioning and evolving into better protocols for patient information management.
All security requirements from multiple regulations are brought together in one central location for tracking compliance, saving organizations both time and money. Requiring outsourcing partners to maintain a HITRUST Certification showcases a provider’s commitment to the security of patients’ sensitive personal and medical information.
The Healthcare Industry Continues to Experience Frequent and Severe Data Breaches Each Year:
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(in millions)
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Secure Medical Billing
HITRUST transformed healthcare compliance. When it comes to third-party vendors handling Protected Health Information (PHI) and other sensitive data, a business associate agreement or confidentiality agreement is not enough. Healthcare providers rely on third-party vendors to perform key services involving the exchange of sensitive information. With the rise of digital billing systems, ensuring private information is safe with a partner or outsourced vendor is more important than ever. Since 2016, we provided our clients’ billing systems with the most extensive and comprehensive assurance by maintaining a HITRUST certification and a secure medical billing process.

"In 2015, MMS made the decision to be HITRUST certified, allowing us to protect patient information at the highest level in our industry. We are one of the few printing, billing, or mailing companies to have this level of certification. We care about our clients’ information, and no matter your industry, we want to protect your sensitive data."
Hugh Sullivan, CEO
Third-Party Assurance - Secure Medical Billing
Third-party assurance is a key component of HITRUST. When it comes to third-party assurance, organizations can save time, money,
and reduce risk by working with other HITRUST Certified patient billing vendors.
Identification of Risks Related to External Parties
The organization develops, disseminates, and annually reviews/updates a list of current service providers.
Addressing Security in Third-Party Agreements
A standard agreement with third-party is defined and includes the required security controls in accordance with the organization's security policies.
Managing Changes to Third-Party Services
Third parties coordinate, manage, and communicate changes to their services provided to the organization.
Outsourced Software Development
Where software development is outsourced, formal contracts are in place to address the ownership and security of the code and application.
Addressing Security When Dealing with Customers
Access by customers to the organization's information is not provided until the appropriate controls have been implemented.

Cybersecurity Tip of the Month
Encryption is like a secret code that protects your information online by scrambling your data so only the person you sent it to can read it. To keep your information safe from hackers, always look for “https” at the beginning of a website’s URL, as it means the site uses encryption. Ensure your devices have encryption turned on to protect your data if lost or stolen, and create strong passwords with a mix of letters, numbers, and symbols. Keep your apps, browsers, and operating systems updated for the latest security enhancements. Use encrypted messaging apps like Signal or WhatsApp, which offer end-to-end encryption, ensuring that only you and the person you’re communicating with can read the messages. By understanding and using strong encryption standards, you can help protect your personal information and stay safe online.
Read More on HITRUST
HITRUST FAQs
MMS uses the most advanced technology and best practice processes to insure the wrong document never goes to the wrong party. Each mail piece is bar-coded and photographed once sealed to insure each mail piece is properly accounted for prior to mailing.
MMS uses the most advanced technology and best practice processes to insure the wrong document never goes to the wrong party. Each mail piece is bar-coded and photographed once sealed to insure each mail piece is properly accounted for prior to mailing.
MMS uses the most advanced technology and best practice processes to insure the wrong document never goes to the wrong party. Each mail piece is bar-coded and photographed once sealed to insure each mail piece is properly accounted for prior to mailing.
MMS is HITRUST certified. The certification is renewed annually and audited by an accredited third party.
